Terms of Service

Welcome to KIKI LOVELIFE.
These Terms of Service govern your use of our website and the purchase of products from our store.
By visiting our site and/or purchasing from us, you agree to the following terms and conditions.

1. Company Information

This website is operated by KIKI LOVELIFE.
Throughout the site, the terms “we”, “us” and “our” refer to KIKI LOVELIFE.
We offer this website, including all information, tools and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By using our store and purchasing our products, you confirm that:

  • You are at least 18 years old, or have the consent of a parent or guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not attempt to interfere with the website’s functionality or security.

3. Product Information

We strive to display accurate descriptions and images of our products.
However, please note:

  • Colors may vary slightly due to lighting or screen settings.

  • As many of our items are handmade or limited edition, small variations may occur.

We reserve the right to discontinue any product at any time without notice.

4. Prices and Payments

  • All prices are displayed in EUR (€) by default.

  • Prices may vary depending on promotions, locations, or currency exchange rates.

  • Payment methods include credit/debit card, PayPal, and Shopify Payments.

  • The full payment must be made before the order is processed.

We reserve the right to update prices or refuse any order if payment authorization fails.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Standard delivery times vary between 7–15 business days, depending on your location.

  • Delivery times are estimates only; we are not responsible for delays caused by carriers or customs.

Once your order has shipped, you will receive a confirmation email with tracking information.

6. Returns and Refunds

Please refer to our Refund Policy for full details.
In summary:

  • Items can only be refunded if unused, unworn, and in original condition.

  • Refund requests must be submitted within 14 days of delivery.

  • Worn or used items cannot be refunded for hygiene and quality reasons.

7. Promotions and Discounts

From time to time, we may offer special promotions or discounts.
Promotional offers:

  • Are valid only for the duration specified.

  • Cannot be combined with other offers or applied retroactively.

  • Are non-refundable and non-transferable.

8. Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of KIKI LOVELIFE and is protected by international copyright laws.
No content may be copied, reproduced, or used for commercial purposes without prior written consent.

9. Limitation of Liability

KIKI LOVELIFE shall not be liable for:

  • Any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Delays, losses, or damages caused by shipping carriers or external services.

Your sole remedy for dissatisfaction is to discontinue use of our site or request a refund under our policy.

10. Privacy and Data Protection

Your personal data is handled securely and in accordance with our Privacy Policy.
We do not sell or rent your information to third parties.
We use your data only for order processing, customer support, and marketing with your consent.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of France (or your company’s country of registration).
Any disputes will be handled in the competent courts of that jurisdiction.

12. Contact Information

For questions about these Terms of Service, please contact us at:
📧 service@kikilovelife.com